staffing crisis: the 10 secrets of top tier firms

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cpa workplace issues: recruiting & retention
— 1 in 6 firms report staffing ‘crisis’
— new study identifies key factors at the winning firms

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participants
•63% in public accounting; 25% in business or industry
•41% work in offices of 11-to-50 people, 18% in 1-10
•58% are senior, c-level executives, partners, or owners

key findings
top performing organizations are less likely to report staffing problems, and they place greater-than-average emphasis on the following factors:
•best technology
•relevance to customer, and
•challenging work

more
•about 68% of respondents say the capabilities of their organizations are suffering due to staffing issues.
•16% say: “crisis! we must turn away work because we can’t find people.”
•despite the preponderance of c-level managers in the survey, only 4% admit they may be part of the problem.
•work/life balance may be as important as compensation and recognition as a critical success factor in staffing.

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